Privacy Policy

Benefit Financial Bank — benefitfinbnk.com. Last updated: September 2026.

This Privacy Policy explains how Benefit Financial Bank ("we", "us", or "our") collects, uses, and protects your personal information when you use our website and banking services at benefitfinbnk.com.

1. Information we collect

When you register for an account or use our services, we may collect:

• Your name, email address, phone number, and account credentials,
• Information you provide when completing KYC (Know Your Customer) verification,
• Details of transactions, transfers, deposits, and loan applications you submit,
• Technical data such as browser type, device information, IP address, and pages visited,
• Any other information you choose to provide to us through our contact forms, webmail, or live chat.

2. How we use your information

We use your information to:

• Create and manage your account,
• Process and administer transactions, transfers, deposits, and loans,
• Verify your identity and prevent fraud,
• Respond to your enquiries and provide customer support,
• Send you important service notifications,
• Comply with legal and regulatory obligations,
• Improve our website and services.

3. Sharing of information

We do not sell your personal information. We may share your information only:

• With service providers who help us operate our platform (e.g., hosting and database providers),
• When required by law, regulation, or legal process,
• With your consent, or
• To protect the rights, property, or safety of our customers, ourselves, or others.

4. Data security

We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Data is stored securely and access is restricted to authorized personnel only.

5. Cookies and local storage

Our website may use browser local storage and cookies to keep you signed in and remember your preferences. We may also load fonts and icons from CDNs, which see standard web requests per their own policies. We do not use tracking or advertising cookies.

6. Your rights

You may review, correct, or update your account information at any time from your account settings. You may also request access to, correction of, or deletion of your personal information, or withdraw consent to processing, by contacting us at support@benefitfinbnk.com. We will respond to your request in accordance with applicable law.

7. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date. Continued use of our services after changes constitutes acceptance of the revised policy.

8. Contact us

If you have any questions about this Privacy Policy or our data practices, please contact us at support@benefitfinbnk.com.

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